Its never easy to decide on a career path when you are fresh out of school or college.  This decission impacts the rest of your working life.  For me, it was hard.  School and College gave me the solid foundations I needed to build on and I now needed to channel these into something I enjoyed and could see myself committing to.

After some time, I decided on embarking on a Customer oriantated career path.  Initially within the tourism sector having studied Tourism, Geography, Travel Agency Services, Sales and ABTA ticketing courses.  With these skills adding to my customer services, customer liason and customer management courses,  I started my career in travel with the my big dream of owning and operating my own Hotel.  Along side this I had a passion for emerging technology, home computing and the internet.  I embarked on a mission to build my own PC so I could underatand more about how all these individual components worked together to produce a powerful working computer.  With a small advert running in the local newspaper and shop window, I advertised my skillset offering to install and setup Computers, Laptops, Printers, Fax machines , Internet connectivity and anti virus software and removal.

It wasnt long before I came across an avert for a local company wanting someone with Customer Service knowledge and IT skills to work on a Service Desk.  This was the begining of my career in IT.  I will always remember this position and the company as it tought me so much and the manager was both motivating and encouraging.  Some of the most amazing people I have worked with were in the team who I am still in touch with today!  Happy memories!